Unclear performance goals can lead to unpleasant surprises when reviewing results, causing direct reports to become frustrated and disengaged. Setting Goals and Reviewing Results is a 2-hour 9-unit online course where you learn, at your own pace, to set performance goals that clearly communicate objectives, accurately track progress and evaluate how direct reports accomplish results. Also, you will practice using essential interaction skills to prepare for and conduct feedback sessions using key principles and discussion guidelines.
This course is available to Managers, Supervisors and Project Managers who have completed the “Interaction Management” course. For more information and to enroll click here: http://www-esh.fnal.gov/pls/default/schedule.show_course_details?cid=9820