Two weeks ago Fermilab began using a new email anti-virus and anti-spam service.
The service is not yet working as expected, causing some valid email to be held in quarantine as suspected spam. The Core Computing Division is working with the service provider to release the quarantined email and fine tune its spam filters. This may result in a temporary influx of suspected spam, but will ensure delivery of valid email.
If you believe you are missing valid email, submit a Service Desk request by using the web form or by calling 630-840-2345. The Core Computing Division appreciates your patience.