Where’s my spam?

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Two unrelated changes in the computer security environment at Fermilab took place last week, one technical and one involving personnel.

The first involves a subject dear to everyone’s heart: email. Starting last Tuesday, as part of the FermiMail project, all incoming and outgoing Fermilab email is being routed through Message Labs, a cloud service that checks our mail for spam and viruses. Instead of providing this service in house, which requires us to continually update virus and scan signatures, we can take advantage of the much larger pool of mail available to the Message Lab specialists and get more timely filtering at less cost and effort to Fermilab.

What does that mean for the average user? First, you should see much less spam. There should not be any further emails filling up your tagged spam folder on imap or exchange servers. If you have a suspicion that some mail you were expecting has not reached you because it has been identified as spam, you can open a service desk ticket to allow Message Labs to examine its collection of quarantined spam to see if your mail was placed there.

Please visit the Computing Division’s website for more information about the FermiMail project.

In a second, unrelated change, Irwin Gaines has taken over retiring Mark Leininger’s responsibilities as Fermilab Computer Security Manager, which include writing this column. I, Irwin, will strive to continue Mark’s record of avoiding severe security incidents and keeping the Fermilab community informed with computer safety tips.

—Irwin Gaines