Fermilab’s core computing services in transition

Vicky White

Vicky White, Associate Laboratory Director for Computing, wrote today’s column.

In these challenging budget times, it is important that the laboratory provides computing services to its employees and users in the most cost-effective and efficient way possible. Currently a number of core computing tasks, including the Service Desk, desktop support and some underlying services, are performed by a combination of Fermilab employees and contractors from at least four different companies. In an effort to streamline operations we have combined all of these functions into one contract for on-site managed computing services. The contract was competitively bid and last week it was awarded to Dell Services Federal Government Inc., a wholly owned subsidiary of Dell. Starting today, we will begin a 90-day transition period to full operations of these core computing tasks by Dell.

Seventeen employees in the Core Computing Division are affected by this transition of their job functions to Dell. The affected employees will remain employed by Fermilab for 60 days, during which time they may apply for positions with Dell, who will be recruiting staff to meet their service commitments to the laboratory. They may also apply for posted Fermilab positions.

We are confident that Dell’s experience and professional approach will result in a smooth transition for the laboratory. Starting today, the Computing Sector will use a variety of mechanisms to communicate to the laboratory the details of the transition and what you can expect from the new approach to delivering services.