DocDB KCA certificate users must transition to a new certificate by January

The KCA service will be turned off in January. If you currently use a KCA certificate to access DocDB, you will need to switch to a different certificate and submit a KCA transfer request for each DocDB you use. For instructions on how to obtain a new certificate and how to submit a transfer request, see this Knowledge Base article:

NOTE: When applying for access with your new certificate (KCA transfer), do NOT select any groups. Use your full email address (, and add a note of “KCA Transfer.”

For additional details, all employees impacted by this should have received a Service Desk email.

If you have any questions, please contact the Service Desk at x2345.