Scheduled network maintenance at the Service Desk area Wednesday, Sept. 25

WHAT ARE WE DOING?
Computing will be upgrading the network installation at the Service Desk area on the ground floor of Wilson Hall. This upgrade includes relocating equipment to a rack with the new UPS backup system, replacing the old end-of-life switch and relocating cable bundles to the new switch.

WHEN WILL THIS OCCUR?
Wednesday, Sept. 25, 6 a.m. – 11 a.m. Central Time

WHAT IS THE IMPACT TO YOU?
During this event the Service Desk will operate with reduced capabilities.
• Network and wireless access for the Service Desk and Print room will be down.
• One member of Service Desk crew will be temporarily relocated to Wilson Hall East Mezzanine area with other NTT personnel to handle any phone calls coming in.
• Another Service Desk member will stay at the normal Service Desk area to direct and assist any walk-ins that occur until the work is complete.

WHAT DO YOU NEED TO DO?
No action is needed. This message is informational.