WHAT ARE WE DOING?
Zoom has added telephone dial-in numbers due to demand.
WHAT IS THE IMPACT TO YOU?
There are now additional phone numbers available to dial in to a Zoom meeting. You will see the expanded list of available dial-in numbers when you join a meeting, or you can go to https://zoom.us/zoomconference (you must be signed in to the zoom.us website).
WHAT DO YOU NEED TO DO?
When joining a Zoom meeting and using the phone option, users will have a few dial-in numbers to choose from rather than just two. If you dial one of the Zoom numbers and get a busy signal, hang up and try one of the other numbers.
Please remember that there may be charges that apply when connecting to a virtual/remote meeting. See the following Knowledge Base article for details on potential fees: https://fermi.service-now.com/kb_view.do?sysparm_article=KB0013367