Dear ServiceNow users,
The ServiceNow FedRAMP High migration has been completed. The URL of the ServiceNow website has changed from https://fermi.service-now.com to https://fermi.servicenowservices.com. A redirect is provided by the vendor, ServiceNow, to redirect old URLs to new ones until at least June 18, 2020. ServiceNow email address has changed from firstname.lastname@example.org to email@example.com.
Website and document editors should update their webpages and documents that have ServiceNow links by June 18, 2020. Please note that https://servicedesk.fnal.gov has been updated to point to the new ServiceNow landing page URL, therefore you don’t need to update that link. Details can be found in this article: https://fermi.servicenowservices.com/kb_view.do?sysparm_article=KB0013410
If you have set up an email filter to filter ServiceNow emails, be sure to update your email filter with the new email address firstname.lastname@example.org.