ServiceNow migration complete—please update your links

Dear ServiceNow users,

The ServiceNow FedRAMP High migration has been completed. The URL of the ServiceNow website has changed from https://fermi.service-now.com to https://fermi.servicenowservices.com. A redirect is provided by the vendor, ServiceNow, to redirect old URLs to new ones until at least June 18, 2020. ServiceNow email address has changed from fermi@service-now.com to fermi@servicenowservices.com.

Website and document editors should update their webpages and documents that have ServiceNow links by June 18, 2020. Please note that https://servicedesk.fnal.gov has been updated to point to the new ServiceNow landing page URL, therefore you don’t need to update that link. Details can be found in this article: https://fermi.servicenowservices.com/kb_view.do?sysparm_article=KB0013410

If you have set up an email filter to filter ServiceNow emails, be sure to update your email filter with the new email address fermi@servicenowservices.com.