Completed: ServiceNow upgrade to the Orlando release Oct. 24-25

UPDATE 10/24/2020 11:40 a.m. The following upgrade has been completed.

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WHAT ARE WE DOING?
Computing will be upgrading ServiceNow to the Orlando release.

WHEN WILL THIS OCCUR?
From 3:15 a.m. on Saturday, Oct. 24, to 5 p.m. on Sunday, Oct. 25

WHAT IS THE IMPACT TO YOU?
• Within the upgrade window stated above, ServiceNow is expected to remain available for use. However, you may notice intermittent issues as various items are being updated.
• After the upgrade, users may notice a slightly different look and feel, but the major functionality will remain the same.

WHAT DO YOU NEED TO DO?
If you have questions or encounter any problems after the upgrade, contact the Service Desk.