ServiceNow weekly release notes – Nov. 10, 2021

ServiceNow Weekly Quebec Release to be deployed on Thursday, Nov. 11:

  • Handle duplicate request tickets for the same worker
  • Improve the new home intuition process to identify potential duplicates
  • SAB form enhancement for new home institution information requiring address
  • Modify scheduled job, “CMDB- set in cluster,” to be like the business rule, “Updat’ u_in_xxx” lists from related CIs