Fermilab VPN system changes on Jan. 19

 

WHAT ARE WE DOING?

The lab VPN system will be changed to optimize network security on Wednesday, Jan. 19, between 7 and 11 a.m. With this change, anyone attempting to log in to VPN will see a new login prompt and new dropdown menu options.

This change will also implement different security policies for groups of lab users, either disabling what is called VPN split tunneling for each user group or leaving it enabled.

Details about this change are in a secure knowledge article. To access the secure article, you must first log in to the Service Desk web portal at https://servicedesk.fnal.gov, then click this link to get to the article:
https://fermi.servicenowservices.com/kb_view.do?sysparm_article=KB0014224

 

WHAT IS THE IMPACT TO YOU?

  • During the change window listed above, anyone already logged into VPN should be unaffected. If you attempt to log in during the change window, you will be required to select the correct user profile (see below).  If you select an incorrect option, you will receive a “Login failed” message.  Select the correct VPN user profile and make a new login attempt.
  • After the change window listed above, you will have to choose the appropriate VPN user profile as detailed in the secure knowledge article mentioned above.