BeyondTrust Remote Support (formerly Bomgar) downtime Thursday, Sept. 22

WHAT ARE WE DOING?

The BeyondTrust Remote Support service (formerly known as Bomgar) will be unavailable while Computing upgrades the appliance software to the current version.

WHEN WILL THIS OCCUR?

Thursday, Sept. 22; 5 p.m. to 5:30 p.m. Central Time

WHAT IS THE IMPACT TO YOU?

The BeyondTrust Remote Support service will be unavailable during the maintenance window.

WHAT DO YOU NEED TO DO?

If you use BeyondTrust Remote Support, please log out of your session by 5 p.m. on Thursday, Sept. 22.

 

If you have any questions about this message, contact the Service Desk:
https://servicedesk.fnal.gov
servicedesk@fnal.gov
(630) 840-2345