ServiceNow weekly release – Sept. 15

  • Update Formal Invitation letter emails to include additional instructions
  • Update B-1 letter templates in ServiceNow
  • Add the Knowledge Base Article to the FNSP acknowledgement email
  • Update FNSPs template for users and affiliates
  • Restrict the “Validator” to active FRA employees
  • Updates to the FNAP Dashboard
  • Fix no home institution listed on RITM
  • Allow Access Requests without locations