New streamlined Enterprise Applications Account Request form now available

WHAT ARE WE DOING?

The Information Technology Division (ITD) has replaced the Enterprise Systems Account Request form with a modern, electronic version, streamlining the previous manual process.

WHAT IS THE IMPACT TO YOU?

Beginning today, all requests and approvals for Enterprise Applications Accounts must be submitted and approved electronically in ServiceNow. You no longer need to email approvers to obtain digital signatures.

WHAT DO YOU NEED TO DO?

All account requests that were in progress prior to Oct. 17 should be completed using digital approvals on the old form. Beginning today, Oct. 17, new requests must be made using the new Enterprise Applications Account Request form.

The new Enterprise Applications Account Request form is accessible through the ServiceNow Request Catalog under “Accounts and Access.” Click here to access the direct form.

To understand the new Enterprise Applications Account Request process, see this article:

https://fermi.servicenowservices.com/kb_view.do?sysparm_article=KB0014501

To understand how to approve or reject an Enterprise Applications Account Request, see this article:

https://fermi.servicenowservices.com/kb_view.do?sysparm_article=KB0014525

 

If you have any questions about this message, contact the Service Desk:
https://servicedesk.fnal.gov
servicedesk@fnal.gov
(630) 840-2345