ServiceNow upgrade to the San Diego release Oct. 22-23

WHAT ARE WE DOING?

The Information Technology Division will be upgrading ServiceNow to the San Diego release.

WHEN WILL THIS OCCUR?

From 3:15 a.m. on Saturday, Oct. 22, to 5 p.m. on Sunday, Oct. 23 Central Time

WHAT IS THE IMPACT TO YOU?

  • Within the upgrade window stated above, ServiceNow is expected to remain available for use. However, you may notice intermittent issues as various items are being updated.
  • After the upgrade, users may notice a slightly different look and feel, but the major functionality will remain the same.

WHAT DO YOU NEED TO DO?

If you encounter any problems after the upgrade, contact the Service Desk.

 

If you have any questions about this message, contact the Service Desk:
https://servicedesk.fnal.gov
servicedesk@fnal.gov
(630) 840-2345