WHAT ARE WE DOING?
The BeyondTrust Remote Support service (formerly known as Bomgar) will be unavailable while the Information Technology Division upgrades the appliance software to the current version.
WHEN WILL THIS OCCUR?
Thursday, Nov. 17; 5 p.m. to 5:30 p.m. Central Time
WHAT IS THE IMPACT TO YOU?
The BeyondTrust Remote Support service will be unavailable during the maintenance window.
WHAT DO YOU NEED TO DO?
If you use BeyondTrust Remote Support, please log out of your session by 5 p.m. on Thursday, Nov. 17.