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The Core Computing Division will be upgrading the lab Web Queries and FESS Crystal Reports, which are the Fermilab business reporting services systems, to a new server on Saturday, Feb. 20, from 8 a.m. to 4 p.m. Lab Web Queries and FESS Crystal Reports will not be available during the maintenance window. Users may experience slight delays when accessing queries or reports for the first few times after the maintenance window. The upgrade will cause minor interface changes to the…

The carpeting in the Service Desk area is being replaced on two consecutive Saturdays, Jan. 23 and Jan. 30, from 7:30 a.m. to 4 p.m. each day. During these times, the Service Desk area, including the email center, will be closed. The Service Desk will still be available for after-hours support by phone. Please see this Knowledge Base article https://fermi.service-now.com/kb_view_customer.do?sysparm_article=KB0010505 for details on what after-hours services are offered. If you have any questions, please contact the Service Desk at x2345…

Clutter is a new email feature you may have noticed when using your Fermilab email account that filters low-priority mail out of your inbox. The Clutter feature analyzes your email habits to determine which messages you are most likely to ignore and then moves these messages to the Clutter folder. For privacy reasons, Microsoft removes any personally identifiable information from the data used to improve the Clutter feature. You can continue using email as usual and Clutter will learn which…