Author Archive

WHAT ARE WE DOING? Computing will be upgrading the network installation at the Service Desk area on the ground floor of Wilson Hall. This upgrade includes relocating equipment to a rack with the new UPS backup system, replacing the old end-of-life switch and relocating cable bundles to the new switch. WHEN WILL THIS OCCUR? Wednesday, Sept. 25, 6 a.m. – 11 a.m. Central Time WHAT IS THE IMPACT TO YOU? During this event the Service Desk will operate with reduced…

WHAT ARE WE DOING? Computing will be converting the phone lines at NML and MI-60 to a new phone service. You can see the list of impacted buildings and extensions by going to https://5e-project.fnal.gov (must be onsite or access via VPN) and clicking on the links to Phase 2A and Phase 2B buildings and extensions. The phone lines listed in Phase 2A and Phase 2B are the only ones being converted on Sept. 26. WHEN WILL THIS OCCUR? Thursday, Sept….

WHAT ARE WE DOING? Computing will be releasing version 8.1.2 of the Electronic Collaboration Logbook (ECL). WHEN WILL THIS OCCUR? Wednesday, Sept. 18; 10 a.m. Central Time WHAT IS THE IMPACT TO YOU? The new version will be available after the release time. WHAT DO YOU NEED TO DO? If you are already logged in to ECL after the release, refresh your browser to load the new version.

WHAT ARE WE DOING? Computing will be upgrading the firmware for one of the central NAS (network-attached storage) file-server clusters. This upgrade will result in a Teamcenter downtime. WHEN WILL THIS OCCUR? Wednesday, Sept. 11; 4 a.m. – 5:30 a.m. Central Time WHAT IS THE IMPACT TO YOU? Teamcenter users will not be able to open or save data during this upgrade period. If you experience any issues logging in to Teamcenter after the maintenance window, please reboot your computer….

WHAT ARE WE DOING? Computing will be performing routine maintenance on one of the NAS (network-attached storage) central file-server clusters. WHEN WILL THIS OCCUR? Wednesday, Sept 11; 4 a.m. to 5:30 a.m. Central Time WHAT IS THE IMPACT TO YOU? During the maintenance window, the following file servers will have two 30-second outages: • homesrv01 • filesrv01 • filesrv02 • finsrv44 • blue1 • filesrv-app • cdserver • cdfserver1 • d0server6 • d0server4 • dirserver1 • eshserver1 • lsserver • numiserver • ppdserver • pseekits • tdserver1 • tdfiler • bluemig-cd WHAT DO YOU NEED TO DO? • Avoid opening…

WHAT ARE WE DOING? Computing will be performing a point-release upgrade to Redmine with security fixes. WHEN WILL THIS OCCUR? Wednesday, Sept. 11; 10 a.m. to 11 a.m. Central Time WHAT IS THE IMPACT TO YOU? Redmine is expected to be unavailable for a few minutes during the upgrade period; however, if there are unforeseen issues that require a database restore, the downtime could be longer. WHAT DO YOU NEED TO DO? No action is required. This message is informational…

WHAT ARE WE DOING? The following applications will be unavailable due to server (ccdcvsvm) patching: The Fermilab Redmine service (https://cdcvs.fnal.gov/redmine/) Central CVS, Subversion and Git source code management repositories WHEN WILL THIS OCCUR? Thursday, Sept. 19; 7 a.m. – 7:30 a.m. Central Time WHAT DO YOU NEED TO DO? Service providers of the applications above, please notify your users. Contact the Service Desk if you have any questions.

WHAT ARE WE DOING? Computing will be upgrading the Domain Name Service (DNS) server software. WHEN WILL THIS OCCUR? Wednesday, Aug 28; between 9:30 a.m. and 2:30 p.m. Central Time WHAT IS THE IMPACT TO YOU? • This upgrade will only impact users who manually configured their network systems to point to a different DNS server than 131.225.0.254. These users may experience a networking outage of approximately 15 minutes within the maintenance window. • Most users will not experience any impact since…

WHAT ARE WE DOING? Computing will be updating the Symantec Endpoint Protection client on all centrally managed Mac computers. This is a required update and includes several important bug fixes. WHEN WILL THIS OCCUR? Starting Tuesday, Aug. 27 at 7 a.m. Central Time WHAT IS THE IMPACT TO YOU? • Alerts announcing the required download and installation of Symantec Endpoint Protection will appear on your screen. • A reboot is required for this update. • Symantec Endpoint Protection may run an initial scan…

WHAT ARE WE DOING? Computing is enabling security updates for Mac computers running macOS Mojave v10.14, High Sierra v10.13 and Sierra v10.12. For additional information about macOS updates please see https://fermi.service-now.com/kb_view_customer.do?sysparm_article=KB0011722 WHEN WILL THIS OCCUR? Monday, Aug. 5 WHAT IS THE IMPACT TO YOU? Alerts announcing the availability of the security updates for manual installation will appear on your screen.   WHAT DO YOU NEED TO DO? Proceed with the installation when the alert appears on your screen. If an…