News at work

Dear Mac users, WHAT ARE WE DOING? The Information Technology Division will be enabling security updates for Mac computers running macOS Ventura v13, Monterey v12 and Big Sur v11. For additional information about available macOS updates, including versions, please see https://fermi.servicenowservices.com/kb_view.do?sysparm_article=KB0011722 WHEN WILL THIS OCCUR? Thursday, May 25 WHAT IS THE IMPACT TO YOU? Alerts announcing the availability of the security updates for manual installation will appear on your screen. Allowed .... More

ENHC0007707: Capture the "Attending Event" in u_access_request ENHC0007701: Add Affiliation prefix and code to the baseline accounts ENHC0006726: Need to filter to only authoritative DNS zones (all 4 forms) and in InfoBlox Sync BR's DFCT0003775: Unable to find 'Request a Website' form

Dear Cisco Jabber user, WHAT ARE WE DOING? The Information Technology Division will be performing routine maintenance for the Jabber service. WHEN WILL THIS OCCUR? Thursday, May 18; 5 p.m. to 6 p.m. Central Time WHAT IS THE IMPACT TO YOU? During this time, the Jabber service may experience a brief disruption and your Cisco Jabber may show as "registering." WHAT DO YOU NEED TO DO? If Jabber does not register, sign out .... More

WHAT ARE WE DOING? The Computational Science and Artificial Intelligence Directorate (CSAID) will be updating the kernels and other software on FermiCloud. These updates are to the FermiCloud infrastructure; we are not updating the guest virtual machines. WHEN WILL THIS OCCUR? Wednesday, May 17; 9 a.m. to 1:00 p.m. Central Time WHAT IS THE IMPACT TO YOU? Virtual machines on FermiCloud will be rebooted during this downtime and will not .... More

WHAT ARE WE DOING? The Information Technology Division (ITD) will be replacing a network switch in the Fermilab Test Beam Facility (FTBF) in the Meson Detector Building. The current switch is at its end-of-support. WHEN WILL THIS OCCUR? Wednesday, May 17; 10 a.m. to 12 p.m. Central Time WHAT IS THE IMPACT TO YOU? During the maintenance window, connections on this switch (s-ftbf-west-1) will experience a brief outage of about .... More

WHAT ARE WE DOING? Indico will be unavailable due to server patching. WHEN WILL THIS OCCUR? Wednesday, May 17; 7 a.m. to 7:30 a.m. Central Time WHAT DO YOU NEED TO DO? Please notify your users.   If you have any questions about this message, contact the Service Desk: https://servicedesk.fnal.gov servicedesk@fnal.gov (630) 840-2345

Dear Mac users, WHAT ARE WE DOING? The "Find My Mac" service which is offered as a part of iCloud must be turned off on all Fermilab-owned Mac computers. "Find My Mac" is not allowed for use per macOS security baseline, because it interferes with the lab’s ability to manage Mac computers. WHEN WILL THIS OCCUR? This announcement is intended to provide Mac users with time to turn off .... More

Any individual who has an existing affiliation* may add additional or remove existing affiliations (subject to approval) using this new ServiceNow form. You can access the “Update my Affiliation/Experiment/Collaboration Request” form by clicking the link, or see this knowledge article for instructions on navigating to the form in ServiceNow. *Per the Fermilab Access Policy, an affiliation is defined as, “the basis of the relationship between an access requestor and .... More

WHAT ARE WE DOING? The Information Technology Division will be upgrading the fermi-ts-admin terminal server. WHEN WILL THIS OCCUR? Tuesday, May 9; 9 p.m. to 10 p.m. Central Time WHAT IS THE IMPACT TO YOU? During this time, the fermi-ts-admin terminal server will be unavailable. WHAT DO YOU NEED TO DO? You do not need to take any action. This message is for your information only. If you have any questions about this .... More

WHAT ARE WE DOING? In order to better protect your data, the Information Technology Division will be implementing a series of changes to lab-owned iPhones and iPads. These changes will allow us to remotely lock or remove data from the device if it is lost or stolen. You will need to self-enroll your lab-owned iPhone or iPad to the mobile device management tool as instructed below. Note: Some .... More