The lab reached an important milestone in September. The 1980s-era telephony system was finally replaced by modern voice over IP technology, known as VOIP. This effort loosely began back in 2009 with a small pilot project and has expanded to include more than 4,000 phones, which were converted to VOIP functionality.
From 12:01 a.m.-6 a.m. on Saturday, Feb. 8, the Fermilab emergency phone system will be unavailable to the entire Fermilab site. If you have an emergency during this time, please call 911 from your personal phone. The emergency phone service is being temporarily disrupted to accommodate critical site construction activities. During the outage, regular phone service will also be unavailable or intermittent. Please contact Russ Alber with questions at x2501 or ralber@fnal.gov.
As of Dec. 12, Computing has converted many of the phone lines in Wilson Hall, the Main Ring, Site 39, the Lederman Science Center, the fixed target areas, and other nearby buildings to a new phone service. If you are not sure if your phone was converted, go to https://5e-project.fnal.gov (must be onsite or access via VPN) and click on Phase 3 Building and Extensions. HOW TO ACCESS YOUR VOICEMAIL: If you have a voicemail box and your phone was…
There is a new telephone repair form (for landline phones only) available via the Service Desk Web Portal. To request service, log in at http://servicedesk.fnal.gov and in the search box, type “phone repair.” Click the “Telephone Repair” link.
As we well know from our experiments studying tiny particles, just because you can’t see something doesn’t mean it isn’t a big deal. Today’s column is focused on our unified communications strategy for the next year. This includes telecommunications, networking and conferencing systems, all of which are behind the scenes, but vital to lab operations.