Users Office

As a reminder, the Foreign National Access Program (FNAP) office, Users office, and Badging office will be closed and operating on a limited scheduled during the voluntary winter break. This was previously communicated at the beginning of November here. Below are the dates and times to note. Foreign National Access Program (FNAP) office: CLOSED from 4 p.m. CT, 12/23/21 to 8 a.m. CT, 1/4/22 Users office & Badging office: OPEN from: 7:30-11:30 a.m. CT on 12/20/21-12/23/21 7:30-11:30 a.m. CT on…

New user orientation

New Users who will be at the lab 90 days or more within the calendar year will now be able to register to attend New User Orientation.  This is a pilot for the next two months; therefore, we needed to add this to Users ITNA.  It will send a notification every week; however, it is not a required course.  The User has the ability to register on-line for a future session. Objective For Users to have a better understanding of…

HOLIDAY HOURS: The Visa Office will be closed Friday, December 22nd and will re-open on Tuesday, December 26th. The Users Office will be open for the half day from 8:00-noon on Friday December 22nd;  The Users Office will be closed Tuesday, December 26th and will re-open on Wednesday, December 27th.

The Users Office will be closed on Tuesday and Wednesday, March 28-29. If you need assistance during this time, please email

The Users Office will be closed on Tuesday, March 28, and Wednesday, March 29.  If you need assistance during this time, please email

Special Announcement:  User’s Office will close for an hour each day beginning March 6.  Regular business hours for the User’s Office are Monday – Friday 8:00 a.m. to 4:30 p.m. and closing daily from 2:30 to 3:30 pm unless posted otherwise.    Should you require assistance outside of regular business hours please email the User’s Office at