Author Archive

WHAT ARE WE DOING? All ESH&Q applications will be unavailable due to server migration, except for the ESH&Q website, https://eshq.fnal.gov, and DocDB. See the knowledge article at https://fermi.servicenowservices.com/kb_view.do?sysparm_article=KB0011235 for the complete list of affected applications. WHEN WILL THIS OCCUR? Saturday, Jan. 9; 8 a.m. to 4 p.m. WHAT DO YOU NEED TO DO? You don’t need to take any action. This is for your information only.

Dear Mac users, WHAT ARE WE DOING? Computing will be upgrading Jamf, the central management service used to provide the Self-Service tool on Fermilab-owned Macs. During the upgrade, the availability of the Self-Service tool will be sporadic. WHEN WILL THIS OCCUR? Thursday, Jan. 7; 9 a.m. to 5 p.m. Central Time WHAT IS THE IMPACT TO YOU? During this time, the availability of the Self-Service tool will be sporadic. WHAT DO YOU NEED TO DO? You don’t need to take…

WHAT ARE WE DOING? Computing will be installing critical security patches on one of the central file server clusters. WHEN WILL THIS OCCUR? Tuesday, Jan. 5; 4 a.m. to 5:30 a.m. WHAT IS THE IMPACT TO YOU? During the maintenance window, the following file servers will have two brief outages that last 1-30 seconds: homesrv01, filesrv01, filesrv02, finsrv44, blue1, filesrv-app, cdserver, cdfserver1, d0server6, d0server4, dirserver1, eshserver1, lsserver, numiserver, ppdserver, pseekits, tdserver1, tdfiler WHAT DO YOU NEED TO DO? • During…

WHAT ARE WE DOING? Computing will be performing maintenance on the Fermilab Kerberos infrastructure. WHEN WILL THIS OCCUR? Saturday, Nov. 21; from 7 a.m. to 4 p.m. approximately WHAT IS THE IMPACT TO YOU? During this time, users will not be able to change their Kerberos password. WHAT DO YOU NEED TO DO? You don’t need to take any action. This is for your information only.

Dear Mac users, WHAT ARE WE DOING? Apple has recently released the latest version of macOS, Big Sur (v11). Computing is currently evaluating macOS Big Sur to ensure that the new macOS is compatible with the various central management services, configuration and security policies and that it complies with the existing macOS baseline. In the meantime, if you are presented with an Apple update notification that macOS Big Sur is available, do not install the new operating system. Please remember,…

WHAT ARE WE DOING? On Wednesday, Nov. 18, Computing will be performing kernel updates and reboots of the Scientific Computing systems listed at the bottom of this message. In most cases each system will be down for only a few minutes, unless there are unexpected issues. In addition, we will be making the following changes on other centrally managed Scientific Computing systems not listed explicitly below. • Modifying ssh configuration on Scientific Linux 7 (SL7) systems to improve credential forwarding…

If you missed the Cybersecurity Awareness Week talks, a collection of video recordings of the talks are now available here (SSO login required unless you are connected to Fermilab VPN). If you have any questions, please feel free to contact the Cybersecurity Team at cybersecurity@fnal.gov.

Dear WC-IC users, WHAT ARE WE DOING? Computing will be upgrading the entire Wilson Institutional Cluster (WC-IC) from Scientific Linux 7.7 (SL7.7) to SL7.9. WHEN WILL THIS OCCUR? From 6 a.m. on Tuesday, Nov. 10, to 5 p.m. on Wednesday, Nov. 11 Central Time WHAT IS THE IMPACT TO YOU? During the upgrade window stated above, users will not be able to log in or submit jobs to Wilson Institutional Cluster (WC-IC). WHAT DO YOU NEED TO DO? After the…

Since the spring, cybercriminals have ramped up their efforts. This has led to an increase in phishing emails, social engineering scams and malicious cyberattacks, making cybersecurity awareness more important than ever! Cybersecurity Awareness Week is being held virtually on Oct. 27-29. Everyone is invited to attend CSA talks via Zoom. Zoom info can be found at https://security.fnal.gov/csaw. This year’s theme is “Cybersecurity@Home” and we’re offering several sessions that provide tips and resources you can use when you work from home….

UPDATE 10/24/2020 11:40 a.m. The following upgrade has been completed. ================================== WHAT ARE WE DOING? Computing will be upgrading ServiceNow to the Orlando release. WHEN WILL THIS OCCUR? From 3:15 a.m. on Saturday, Oct. 24, to 5 p.m. on Sunday, Oct. 25 WHAT IS THE IMPACT TO YOU? • Within the upgrade window stated above, ServiceNow is expected to remain available for use. However, you may notice intermittent issues as various items are being updated. • After the upgrade, users…