From 6 to 7 p.m. on Wednesday, Sept. 16, the Fermilab operator number (x3000) will be unavailable off-site. You can call 630-840-8700 as an alternative. If you are onsite or using the Cisco Jabber soft phone, then x3000 will be unavailable for approximately one minute during the maintenance window. This phone line is being temporarily disrupted to migrate it from the legacy AT&T Centrex to VoIP. If you have any questions about this message, contact the Service Desk: https://servicedesk.fnal.gov servicedesk@fnal.gov…
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WHAT ARE WE DOING? Computing is performing maintenance on the Citrix MFA environment file server (FINSRV44). WHEN WILL THIS OCCUR? Friday, April 17; from midnight to 6 a.m. Central Time WHAT IS THE IMPACT TO YOU? During this time, you will not be able to access the Citrix MFA environment (sage.fnal.gov). WHAT DO YOU NEED TO DO? Log off the Citrix MFA environment before you leave work on Thursday, April 16. Please wait to log back in until 6 a.m….
WHAT ARE WE DOING? Computing will be modifying the guest wireless network to require self-registration. This change means that you will be required to register to access the guest wireless network anywhere on-site. WHEN WILL THIS OCCUR? Thursday, April 9; between 9 a.m. and 11 a.m. Central Time WHAT IS THE IMPACT TO YOU? There may be a series of 10-15 minutes outages of the guest wireless network during the maintenance window. WHAT DO YOU NEED TO DO? To access…
WHAT ARE WE DOING? Computing will be performing maintenance on the Oracle E-Business Suite application (EBS). WHEN WILL THIS OCCUR? Saturday, April 4; 8 a.m. to 10 p.m. Central Time WHAT IS THE IMPACT TO YOU? During this time, the EBS application and database will be unavailable. WHAT DO YOU NEED TO DO? Please be aware of the downtime and plan accordingly.
WHAT ARE WE DOING? Zoom has added telephone dial-in numbers due to demand. WHAT IS THE IMPACT TO YOU? There are now additional phone numbers available to dial in to a Zoom meeting. You will see the expanded list of available dial-in numbers when you join a meeting, or you can go to https://zoom.us/zoomconference (you must be signed in to the zoom.us website). WHAT DO YOU NEED TO DO? When joining a Zoom meeting and using the phone option, users…
WHAT ARE WE DOING? Computing will be upgrading Jamf, the central management service used to provide the Self-Service tool on Fermilab-owned Macs. The upgrade will take up to a week. During the upgrade, the availability of the Self-Service tool will be sporadic. WHEN WILL THIS OCCUR? Monday, March 9; starting at 1 p.m. Central Time WHAT IS THE IMPACT TO YOU? Access to the Self-Service tool on Macs will be sporadic. WHAT DO YOU NEED TO DO? No action is…
WHAT ARE WE DOING? Computing will be performing maintenance on the Fermilab VPN. WHEN WILL THIS OCCUR? Thursday, March 12; 7 a.m. – 8 a.m. Central Time WHAT IS THE IMPACT TO YOU? The Fermilab VPN will experience a brief service disruption of approximately 2-3 minutes during the maintenance window. WHAT DO YOU NEED TO DO? You may get disconnected from the VPN and may need to reconnect. If you experience any network issues outside of the maintenance window, please…
WHAT ARE WE DOING? Computing will be upgrading the Symantec client, which is responsible for software security and antivirus protection, on centrally managed Windows PCs. This upgrade will not affect Accelerator Division computers. WHEN WILL THIS OCCUR? Thursday, March 5; starting at 2 a.m. Central Time WHAT IS THE IMPACT TO YOU? The upgrade will run in the background, and a reboot will be required when the install is complete. If you are logged in, you will be allowed to…
WHAT ARE WE DOING? Computing will be relocating equipment in FCC, including Metasys VPN devices. WHEN WILL THIS OCCUR? Thursday, March 5; 8 a.m. to 10 a.m. Central Time WHAT IS THE IMPACT TO YOU? Metasys VPN connectivity will be interrupted for approximately 30 minutes during the maintenance window. WHAT DO YOU NEED TO DO? If you have devices that are connected to the Metasys VPN, save your work and disconnect your devices from the Metasys VPN prior to the…
WHAT ARE WE DOING? Pidgin (Windows) and Adium (OSX), open source instant messaging clients, are being retired due to security concerns. We encourage you to use Cisco Jabber instead for intralab instant messaging (IM) communications. With Cisco Jabber, in addition to instant messaging, you can see when and where people are available and collaborate through group chats. You can install Cisco Jabber through Self Service or the Software Center. For installation instructions, see this article: https://fermi.service-now.com/wp?id=kb_article&sys_id=KB0012539 For instructions on how…