Author Archive

WHAT ARE WE DOING? Computing has released macOS Big Sur v11 for general Mac users. WHEN WILL THIS OCCUR? macOS Big Sur v11 is now available. WHAT IS THE IMPACT TO YOU? The upgrade to macOS Big Sur v11 is not mandatory. Not all printer drivers have been tested or repackaged. If you use Fermilab printers, please contact the Service Desk BEFORE upgrading to macOS Big Sur v11. The upgrade process may take 30 minutes or more depending on hardware…

WHAT ARE WE DOING? Computing will be releasing Cisco Jabber for Windows v12.9.3 and Jabber for Mac v12.9.4. WHEN WILL THIS OCCUR? Wednesday, Jan. 20 starting at 7 a.m. Central Time WHAT IS THE IMPACT TO YOU? After the upgrade, you may be prompted re-sign into Cisco Jabber. You should NOT have to reboot your computer. WHAT DO YOU NEED TO DO? After 7 a.m. on Wednesday, Jan. 20, please connect your computer to the lab VPN. Once connected, your…

The new site access and badging process is now live. This new process will help Fermilab collect the necessary information to onboard and maintain accounts more efficiently and securely. This new process will also collect required information earlier in the process so that inconvenience to users, sub-contractors and authorized guests is minimized as they finalize the badging process and receive ID badges once onsite. Current users, sub-contractors and authorized guests do not need to take any immediate action. However, when…

Global Services and Computing have developed a streamlined onboarding process for Fermilab users, sub-contractors and authorized guests. The new process will go live on Tuesday, November 3. If you have any questions about the new process, please attend a Q&A sessions hosted by Global Services. The last Q&A session will be on Friday, Oct. 30 at 8 a.m. To see the Zoom information and additional dates for the Q&A sessions, please go to: https://fermipoint.fnal.gov/org/wdrs/is/SitePages/SAB%20Townhall%20Meetings.aspx. You will be prompted to enter…

WHAT ARE WE DOING? macOS High Sierra (v10.13) is approaching its end-of-life (EOL). When EOL occurs, macOS High Sierra will no longer be supported by Apple and therefore will stop receiving security updates. Starting Wednesday, Nov. 4, any Mac computer running macOS High Sierra (v10.13) will be blocked from accessing the Fermilab network. Fermilab-owned computers, by laboratory policy, must run vendor-supported operating systems to avoid security risks. WHAT IS THE IMPACT TO YOU? If your Mac is running macOS High…

WHAT ARE WE DOING? Microsoft released a redesigned Edge web browser. Computing will be replacing the Windows 10 native Edge browser with the new version of Edge on all Windows 10 PCs. WHEN WILL THIS OCCUR? The new version of Edge will be deployed Tuesday, Oct. 20; starting at 2 a.m. Central Time or the next time your Windows 10 PC is online and connected to the Fermilab network. WHAT IS THE IMPACT TO YOU? The upgrade will run in…

From 6 to 7 p.m. on Wednesday, Sept. 16, the Fermilab operator number (x3000) will be unavailable off site. You can call 630-840-8700 as an alternative. If you are onsite or using the Cisco Jabber soft phone, then x3000 will be unavailable for approximately one minute during the maintenance window. This phone line is being temporarily disrupted to migrate it from the legacy AT&T Centrex to VoIP. If you have any questions about this message, contact the Service Desk: https://servicedesk.fnal.gov…

WHAT ARE WE DOING? Computing is performing maintenance on the Citrix MFA environment file server (FINSRV44). WHEN WILL THIS OCCUR? Friday, April 17; from midnight to 6 a.m. Central Time WHAT IS THE IMPACT TO YOU? During this time, you will not be able to access the Citrix MFA environment (sage.fnal.gov). WHAT DO YOU NEED TO DO? Log off the Citrix MFA environment before you leave work on Thursday, April 16. Please wait to log back in until 6 a.m….

WHAT ARE WE DOING? Computing will be modifying the guest wireless network to require self-registration. This change means that you will be required to register to access the guest wireless network anywhere on-site. WHEN WILL THIS OCCUR? Thursday, April 9; between 9 a.m. and 11 a.m. Central Time WHAT IS THE IMPACT TO YOU? There may be a series of 10-15 minutes outages of the guest wireless network during the maintenance window. WHAT DO YOU NEED TO DO? To access…

WHAT ARE WE DOING? Computing will be performing maintenance on the Oracle E-Business Suite application (EBS). WHEN WILL THIS OCCUR? Saturday, April 4; 8 a.m. to 10 p.m. Central Time WHAT IS THE IMPACT TO YOU? During this time, the EBS application and database will be unavailable. WHAT DO YOU NEED TO DO? Please be aware of the downtime and plan accordingly.