computing

Dear Mac users, WHAT ARE WE DOING? Computing has released macOS Catalina v10.15 for early adopters. WHEN WILL THIS OCCUR? macOS Catalina v10.15 is now available for early adopters. WHAT IS THE IMPACT TO YOU? • This upgrade is not mandatory. • The upgrade process may take 30 minutes or more depending on hardware and network conditions. WHAT DO YOU NEED TO DO? If you wish to upgrade to macOS Catalina v10.15, please submit a Service Desk request at https://servicedesk.fnal.gov…

Dear CI users, WHAT ARE WE DOING? Computing will be upgrading the Continuous Integration (CI) system, a system used for code testing and integration, to version v2_0_0. This new version will include: • New features in the CI dashboard • Improvements in support of the CI validation workflow WHEN WILL THIS OCCUR? Wednesday, March 25; 10 a.m. to 2 p.m. Central Time WHAT IS THE IMPACT TO YOU? • During the maintenance window, some CI builds may fail to be…

WHAT ARE WE DOING? Zoom has added telephone dial-in numbers due to demand. WHAT IS THE IMPACT TO YOU? There are now additional phone numbers available to dial in to a Zoom meeting. You will see the expanded list of available dial-in numbers when you join a meeting, or you can go to https://zoom.us/zoomconference (you must be signed in to the zoom.us website). WHAT DO YOU NEED TO DO? When joining a Zoom meeting and using the phone option, users…

Dear Linux users, WHAT ARE WE DOING? After installing krb5.conf v5.5, some Linux users have experienced issues with their krb5.kdclist file. We will be deploying an update to all centrally managed Linux computers to fix this issue. WHEN WILL THIS OCCUR? Wednesday, March 18; between 8 a.m. to 11 p.m. WHAT IS THE IMPACT TO YOU? • If you have not installed krb5.conf v5.5 on your centrally managed Linux computer, this update will install it for you. • If your…

WHAT ARE WE DOING? Computing will be upgrading Jamf, the central management service used to provide the Self-Service tool on Fermilab-owned Macs. The upgrade will take up to a week. During the upgrade, the availability of the Self-Service tool will be sporadic. WHEN WILL THIS OCCUR? Monday, March 9; starting at 1 p.m. Central Time WHAT IS THE IMPACT TO YOU? Access to the Self-Service tool on Macs will be sporadic. WHAT DO YOU NEED TO DO? No action is…

WHAT ARE WE DOING? Computing will be performing maintenance on the Fermilab VPN. WHEN WILL THIS OCCUR? Thursday, March 12; 7 a.m. – 8 a.m. Central Time WHAT IS THE IMPACT TO YOU? The Fermilab VPN will experience a brief service disruption of approximately 2-3 minutes during the maintenance window. WHAT DO YOU NEED TO DO? You may get disconnected from the VPN and may need to reconnect. If you experience any network issues outside of the maintenance window, please…

Dear Kerberos users, WHAT ARE WE DOING? Computing will be updating krb5.conf to a new version (v5.5). Updates in this new version are available at https://fermi.service-now.com/wp?id=kb_article&sys_id=KB0012634 WHEN WILL THIS OCCUR? This update will occur between 2 p.m. on Tuesday, March 10 and 9 a.m. on Thursday, March 12. WHAT DO YOU NEED TO DO? After 9 a.m. on Thursday, March 12, you can download the new version at https://authentication.fnal.gov/krb5conf/. To update your krb5.conf to this new version, follow the instructions…

Phishing emails come in a variety of formats, including different levels of sophistication and trickery. Most phishing emails are common garden-variety scams used to directly solicit financial and personal information from you. Garden-variety scams are a little different from other phishing emails that try to steal your credentials to get into your personal and financial accounts. The good news about these scams is that they are easy to spot due to the outlandish stories pushed to the recipient.

WHAT ARE WE DOING? Computing will be upgrading the Symantec client, which is responsible for software security and antivirus protection, on centrally managed Windows PCs. This upgrade will not affect Accelerator Division computers. WHEN WILL THIS OCCUR? Thursday, March 5; starting at 2 a.m. Central Time WHAT IS THE IMPACT TO YOU? The upgrade will run in the background, and a reboot will be required when the install is complete. If you are logged in, you will be allowed to…

WHAT ARE WE DOING? Computing will be relocating equipment in FCC, including Metasys VPN devices. WHEN WILL THIS OCCUR? Thursday, March 5; 8 a.m. to 10 a.m. Central Time WHAT IS THE IMPACT TO YOU? Metasys VPN connectivity will be interrupted for approximately 30 minutes during the maintenance window. WHAT DO YOU NEED TO DO? If you have devices that are connected to the Metasys VPN, save your work and disconnect your devices from the Metasys VPN prior to the…