computing

WHAT ARE WE DOING? Adobe Flash Player will reach its end-of-life in December 2020. WHAT IS THE IMPACT TO YOU? • Starting Dec. 1, 2020, any application that requires Adobe Flash Player will no longer be allowed to run on the Fermilab network. • Currently there are no plans to uninstall Adobe Flash Player from all centrally managed computers, but this may change in the future. WHAT DO YOU NEED TO DO? If you use any application locally on your…

WHAT ARE WE DOING? As a result of the recent required ServiceNow migration, ServiceNow URLs have changed from https://fermi.service-now.com to https://fermi.servicenowservices.com. A redirect was temporarily provided by the vendor, ServiceNow. This redirect will be turned off on July 20 at 6 p.m. Central Time. WHAT IS THE IMPACT TO YOU? Links to knowledge articles and forms within ServiceNow must be changed before July 20 to point to fermi.servicenowservices.com to avoid link breaking. WHAT DO YOU NEED TO DO? Website and…

WHAT ARE WE DOING? Computing will be updating the Open Science Grid (OSG) software to the 3.5 series on interactive machines running Scientific Linux 7 (SL7). This software update includes utilities related to authentication and data transfer such as voms-proxy-init and globus-url-copy. WHEN WILL THIS OCCUR? Wednesday, June 17 WHAT IS THE IMPACT TO YOU? The upgrade is expected to be transparent to users as we will be updating these machines on a rolling basis throughout the day on Wednesday,…

Dear Mac users, WHAT ARE WE DOING? Computing will be upgrading Jamf, the central management service used to provide the Self-Service tool on Fermilab-owned Macs. During the upgrade, the availability of the Self-Service tool will be sporadic. WHEN WILL THIS OCCUR? From 9 a.m. on Thursday, May 28, to 5 p.m. on Friday, May 29 Central Time WHAT IS THE IMPACT TO YOU? During this time, the availability of the Self-Service tool will be sporadic. WHAT DO YOU NEED TO…

Dear DocDB users, Due to a scheduling conflict, this work has been postponed to Tuesday, May 26, from 7 a.m. to 8 a.m. We apologize for any inconvenience this may cause. The following announcement has been updated with the new date. ==================================== WHAT ARE WE DOING? Computing will be replacing the disk array that provides file storage capacity for the DocDB service. WHEN WILL THIS OCCUR? Tuesday, May 26; from 7 a.m. to 8 a.m. WHAT IS THE IMPACT TO…

Dear Teamcenter users, WHAT ARE WE DOING? Computing will be updating storage hardware which will affect the access to Teamcenter data. The storage updates will require Teamcenter and NX to be down during this maintenance window. WHEN WILL THIS OCCUR? Teamcenter services will be down from 7 p.m. on Tuesday, May 19, to 7 a.m. on Wednesday, May 20 Central Time. WHAT IS THE IMPACT TO YOU? During this time, you will not be able to access Teamcenter or NX….

Dear ServiceNow users, The ServiceNow FedRAMP High migration has been completed. The URL of the ServiceNow website has changed from https://fermi.service-now.com to https://fermi.servicenowservices.com. A redirect is provided by the vendor, ServiceNow, to redirect old URLs to new ones until at least June 18, 2020. ServiceNow email address has changed from fermi@service-now.com to fermi@servicenowservices.com. Website and document editors should update their webpages and documents that have ServiceNow links by June 18, 2020. Please note that https://servicedesk.fnal.gov has been updated to point…

WHAT ARE WE DOING? Computing will be performing kernel updates and reboots of a large number of Scientific Computing systems on May 20. Reboots of these systems should be expected. The time each system is down is expected to be minimal, however it may take us longer than usual to remediate issues on systems that fail to reboot for any reason. WHEN WILL THIS OCCUR? Wednesday, May 20; between 8 a.m. and 2 p.m. WHAT IS THE IMPACT TO YOU?…

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